Name of document:

Survey on organization and citizen satisfaction on public administrative services in provinces/cities in 2010

Description:

During the last few years, the survey of satisfaction level of organization, people to the quality of public administration (its short name if the survey of satisfaction level) is directly held by all of administration organizations in city region, aiming at evaluating the level of receiving benefit from public administration service, promoting the rights of commanding, participating and building state government of people, at the same time, it is one of the contents of evaluating the annual administration reform activity in city region. Via the analysis, evaluation of survey result, city government and organizations of supplying public administration service (PAS), it makes a basis of providing the approaches of improving the quality of providing PAS and enhancing the effectiveness of administration reform activity. However, doing both of supplying service and holding the satisfaction survey by organizations, units is not unbiased. Therefore, on March 18th 2010, city people’s committee has issued decision no. 1828/QD-UBND regulating on the survey of satisfaction level of organizations, people to public administration service in Da Nang region. In which, it assigns Da Nang Institute for Socio-Economic Development (DISED) to hold the survey, evaluating the satisfaction level of some kinds of services at some units and regions in Da Nang area. Simultaneously, on June 4th 2010, people’s committee of Da Nang city issued decision no. 4165/ QĐ-UBND approving the plan of holding the survey, evaluation of satisfaction level of organizations, people to public administration services in Da Nang region (its short name is decision no. 4165). Conducting the management of city people’s committee, DISED has carried out the survey of collecting ideas of organizations, people having done the public transactions at departments, sectors and regions in city area on the quality of PAS from the period of June and October, 2010.

30/12/2013

 








 

 








 

Vui lòng cài đặt Flash Player để xem được Video
Vui lòng cài đặt Flash Player để xem được Video

Da Nang Institute For Socio - Economic Development

Primarily responsible: Nguyen Phu Thai - Director Da Nang Institute For Socio - Economic Development

Address: Da Nang Administration Center, 28th floor, 24 Tran Phu, Hai Chau District, Da Nang

Phone: (+84.236) 3.840.344 - Fax: 3.840.975

E-mail: dised@danang.gov.vn

Da Nang Institute For Socio - Economic Development

Primarily responsible: Nguyen Phu Thai - Director Da Nang Institute For Socio - Economic Development

Address: Da Nang Administration Center, 28th floor, 24 Tran Phu, Hai Chau District, Da Nang

Phone: (+84.236) 3.840.344 - Fax: 3.840.975

E-mail: dised@danang.gov.vn